JLuxury Authentic

JLuxury Authentic is the only brand that dedicates their time and energy to source the best Authentic Luxury Preloved, Vintage and Brand New bags from Japan. Quality, Integrity, Exclusivity and Authenticity is a daily conscious choice in which we value most. It is what makes Jluxury a world-class Luxury Brand.

Frequently Asked Questions

Every item available for purchase on the JLuxury Authentic website has been verified by our team of in-house trained experts. Please be aware that despite the fact that JLuxury Authentic offers a 100% Money Back Guarantee of Authenticity, the company is not sponsored by, licensed by, or otherwise connected to any brand owners, nor have any brand owners taken part in the authentication of the products offered on this website or the training of JLuxury Authentic’s authenticators.

There is no way to predict these costs in advance. JLuxury does not include Customs fees in the quoted item price. Please be aware that Customs import/export duties, VAT, or other taxes will be the responsibility of the customer to cover.

*JLuxury has no control over these fees and has no way of knowing what they might be. You should get further information from your local customs because customs regulations differ greatly between nations. Our initial shipping estimates may be exceeded if customs clearance procedures are necessary.

We have our own internal team of professionals who source our Luxury goods from Japan and we have our own exclusive warehouse in Japan. All our items are either brand-new, nearly-new, or gently used things. Items that have been used gently show little evidence of soiling, abrasions, stains, scratches, or tears. Leather is flexible and free of creases, but will sometimes have minor signs of usage depending on the condition. Although there are no stains, natural tan leather is prone to darkening owing to exposure to air and human flesh. Part of our exclusive branding are vintage bags in great condition, with or without any signs of any wear and tear. JLuxury proudly specializes in Authentic Brand New, Preloved and Vintage items. Conditions of the items will be shown specifically declaring the condition/ranking they are in.

As a general rule, once an order has been confirmed, Return, Refund or Exchanges will not be made. Please check and ensure before clicking confirm.

Contact Us


 

Muze Investment Company Ltd.

Main Office: Admiralty, Hong Kong

Warehouse: Saitama, Japan

Email Address: info@jluxuryauthenticpreloved.com

Operating Hours: 12 PM – 9 PM PHT
Monday to Saturday

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